I accept payments
From questions about your managing your money to setting up your account - we're here for you.
- Tax Identification Number (TIN) verification
- How will using Chase Integrated Payments affect my taxes?
- How does Chase Integrated Payments protect my information?
- Verification Documents
- Two-Factor Authentication (2FA) FAQ
- How do I reset my password?
Managing my payments
Chargebacks and Disputes
- What is a chargeback?
- Why is my account balance negative?
- How do I see the status of my chargeback?
- Can you cancel the chargeback or reverse it?
- What documents do I provide for different types of chargebacks?
- How do I reduce my chances of getting a chargeback?
- Deprecation of Check-based Settlements
- What is a Deposit Limit (reserve / settlement limit)?
- Why are my funds being held in the deposit limit?
- How do deposit limits work?
- How do I adjust my deposit limit?
- How do I know if my funds are being held up by the deposit limit?