Chase Integrated Payments
I accept payments

I accept payments

From questions about your managing your money to setting up your account - we're here for you.

My account

Tax Identification Number (TIN) verification

How will using Chase Integrated Payments affect my taxes?

How does Chase Integrated Payments protect my information?

Verification Documents

Two-Factor Authentication (2FA) FAQ

How do I reset my password?

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Managing my payments

How long do payments take to clear?

How do I issue a refund?

Why did a payment fail?

When will my money be deposited?

Merchant Appeals

Chargebacks and Disputes

What is a chargeback?

Why is my account balance negative?

How do I see the status of my chargeback?

Can you cancel the chargeback or reverse it?

What documents do I provide for different types of chargebacks?

How do I reduce my chances of getting a chargeback?

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Deposits

Deprecation of Check-based Settlements

What is a Deposit Limit (reserve / settlement limit)?

Why are my funds being held in the deposit limit?

How do deposit limits work?

How do I adjust my deposit limit?

How do I know if my funds are being held up by the deposit limit?

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